Terms of Service

Last updated: October 1, 2026

1. The Basics

Welcome to ClippyAI ("Clippy", "we", "us"). By installing, using, or subscribing to ClippyAI, you agree to these Terms. If you don't agree, don't use Clippy.

ClippyAI is a desktop AI agent for macOS and Windows that can chat, read your screen, and perform desktop actions on your behalf. It runs on your computer and connects to our backend service for AI processing. By default it also runs in proactive mode, periodically reading on-screen text to offer tips; you can turn this off in Settings.

2. Free Plan & Paid Plans

The Free plan costs nothing, requires no credit card, and stays free forever — chat plus screen-aware tips, with a monthly token allowance. It does not include desktop, browser, or document automation.

The Power and Max plans do not include a free trial — you're charged immediately when you subscribe. The Free plan is the way to try Clippy before paying.

3. Plans & Subscriptions

ClippyAI is offered on the following plans:

  • Free — $0/month forever, 100K tokens, chat + screen-aware tips (no automation)
  • Power — $19.99/month, 5M tokens, full desktop + browser automation, multi-monitor, custom personas, priority support · charged immediately, no trial
  • Max — $39.99/month, 20M tokens, everything in Power plus premium voice and early access · charged immediately, no trial

All plans run DeepSeek models. The Free plan runs DeepSeek V4 Flash (chat and screen-aware tips only); Power and Max run DeepSeek V4 Pro, a thinking model, with full automation capability. Paid plans also add larger token allowances, and Max adds premium voice and early access.

Paid subscriptions auto-renew each month until cancelled. You can cancel anytime from the Stripe Customer Portal (link in your welcome email) or from Settings → Manage Subscription inside Clippy. Cancellation takes effect at the end of the current billing period.

Payments are processed by Stripe. We never see or store your card details.

4. Refunds

The Free plan lets you test Clippy before paying. Once you subscribe to a paid plan, charges are generally non-refundable.

We grant manual exceptions for:

  • Duplicate billing
  • Accidental renewal (or accidental subscription) without subsequent usage
  • Service outages that prevent meaningful use

Email [email protected] with your order details and we review within one business day. This applies equally to Power and Max. See the Refund Policy for full details.

If you cancel mid-month you keep access until the end of your current billing period; no partial refund is issued.

5. Token Quotas

Each plan includes a monthly token quota (Free 100K, Power 5M, Max 20M). When you hit your quota, Clippy will stop responding until your billing period resets or you upgrade.

Token counts are measured against the underlying AI provider (currently DeepSeek). Approximately 1 message ≈ 500 tokens.

6. Acceptable Use

Don't use Clippy to:

  • Break the law (your country's laws or anyone else's)
  • Spam, scam, harass, or harm other people
  • Generate hateful, illegal, or harmful content
  • Reverse engineer, decompile, or attempt to extract our prompts/models
  • Build a competing product using our API
  • Share your license key with others — one license = one user

We may suspend or terminate your account for any of the above without refund.

7. AI Disclaimers

Clippy uses a third-party large language model (currently DeepSeek V4) to generate responses. AI can be wrong. AI can hallucinate. AI can take incorrect actions on your computer.

You are responsible for what you ask Clippy to do. If you tell Clippy to delete a file and he deletes it, that's on you. If Clippy clicks the wrong button, that's on the AI. If you're doing something important, supervise Clippy or do it yourself.

By default (the "Standard" guardrail mode) Clippy asks for your explicit confirmation before destructive actions (sending messages, deleting files, making purchases). If you switch to "Trusted" mode in Settings → Guardrails, those confirmations are skipped and you accept the added risk. Always double-check his work for anything irreversible.

8. Service Availability

We aim for high uptime but we don't guarantee 100% availability. Clippy depends on:

  • Cloudflare Workers (for the backend)
  • Supabase (for the database)
  • DeepSeek API (for the AI) and OpenAI API (for premium voice)
  • Your internet connection

If any of these go down, Clippy may be partially or fully unavailable. We'll do our best to communicate outages.

9. Changes to the Service

We may add, remove, or change features, pricing, and limits at any time. For material changes that affect paying subscribers, we'll give at least 14 days notice via email.

10. Termination

You can cancel anytime. We can terminate your account if you violate these Terms. After termination, your local Clippy install will fall back to the Free plan when the subscription expires, but the app stays on your computer until you uninstall it.

11. Limitation of Liability

ClippyAI is provided "as is". To the maximum extent allowed by law, we are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of Clippy. Our total liability is limited to the amount you paid us in the previous 12 months.

12. Governing Law

These Terms are governed by the laws of the jurisdiction where ClippyAI is registered. Any disputes will be resolved in good faith first; if we can't agree, we'll use the local courts of that jurisdiction.

13. Trademarks & Independence

ClippyAI is an independent product operated by Cloudana. ClippyAI is not affiliated with, endorsed by, or sponsored by Microsoft Corporation.

Microsoft, Windows, Office, Outlook, Excel, Word, PowerPoint, Teams, OneDrive, Bing, Edge, the Microsoft logo, and the original Office Assistant character ("Clippy") are trademarks of Microsoft Corporation. References to these marks within ClippyAI's interface, documentation, or marketing are nominative — used only to describe interoperability, compatibility, or nostalgic homage, not to imply any business relationship.

The original 1997-era Microsoft Office Assistant artwork remains the intellectual property of Microsoft. ClippyAI's character is an original design inspired by that era of computing.

14. Contact

Questions about these Terms? [email protected]